A look at where Cresta Studio's $2.8M ARR actually lands — past the retainer headline, past the team hours, down to profit per FTE.
They pay $24K/month but consume 412 hours — an effective rate of $58/hr against a target of $125/hr. The team's busiest people are working hardest on the only account that loses you money. Renegotiating their scope (or letting them go) would free 412 hours/month — capacity worth $30,000 in profitable client work.
Renegotiate Northwoods to $32K/month or step away — frees 412 hours of capacity worth ~$8,500 in profitable work. Collect $26,000 from Sundry Bath this week. Rebalance Designer B onto Northwoods overflow to reclaim $5,200/month in bench cost. The studio doesn't need more clients — it needs the right ones at the right rates.